How long will my virtual consultation last?
The consultation may go up to 15 minutes.
Can I send photos or files during the consultation?
Unfortunately for security reasons we are unable to accept files during the Skype consultation. If you need to send photos or other files, we will provide an email address for you to send these to.
Which doctor will I speak with?
The doctor will be assigned based on the treatment/procedure you choose in the consultation form above.
We’ll let you know who your doctor will be once your appointment has been confirmed. When do I have to pay?
Your payment must be submitted at least 36 hours after your appointment is confirmed. If your payment is not received in this timeframe, your appointment will be cancelled.
Can I request a new appointment time? What if my preferred time isn’t available?
Our office will follow up with you to arrange alternate appointment times if the time you request isn’t available. Please let us know as soon as possible when you know you won’t be able to make the scheduled appointment time.
Do I have to have a Skype account?
Yes, as currently all virtual consultations are conducted through Skype. It’s free to sign up—sign up here.